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re - Windows mail live


LEO

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hi,

 

Been away for a few days, got back and gremlins have upset my computer - Windows mail live will receive but won't send.

 

Any tips (have been happy with it up to now).

 

error message -

An unknown error has occurred.

 

Subject 're - test'

Server Error: 421

Server Response: 421 aamtaout01-winn.ispmail.ntl.com connection refused from [82.26.72.78]

Server: 'smtp.ntlworld.com'

Windows Live Mail Error ID: 0x800CCC67

Protocol: SMTP

Port: 25

Secure(SSL): Yes

AVG virus checker - new system with 1TB memory this mail system has been a 'hippy bunny' since last October. I changed to Secure SSL to 'Yes' to see if that helped - it didn't

 

Ntl/Virgin have tested and system works Ok, sends emails via CWDF.

 

Any help appreciated

 

Leo.

 

PS any idea what has happened to 'Athy'?

Edited by LEO
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Do you use ntlworld (Virgin?) as the ISP or are you connecting to the Internet via another method?

 

Also try ports 465 and 587 when using SSL.

 

Hi,

 

I use Virgin - thanks for all help.

 

L

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...

Server Response: 421 aamtaout01-winn.ispmail.ntl.com connection refused from [82.26.72.78]

Server: 'smtp.ntlworld.com'

...

Your IP address 82.26.72.78, one of Virgin's public broadband addresses, has become blacklisted by the SORBSemail server blacklist which is checked by NTL before allowing mail through.

The implication is that a previous user of this IP address has sent a load of email which has been detected as spam - nothing to do with your own activity (probably!).

If this address is dynamic (different every time you connect to Virgin) then all you need to do is disconnect your Virgin equipment and let it pick up a new address when it reconnects. If you are unlucky enough to get another banned IP address then just keep reconnecting.

 

If on the other hand this IP address is fixed (the same every time you connect - but normally available for Virgin business packages rather than home) then the problem can be resolved by applying to SORBS to remove your IP from the blacklist - which you can do by following the link on their home page http://www.sorbs.net/.

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