Hi, I am the person who painted the boat, i work for Blisworth tunnel narrowboats, i have been painting narrowboats for 20 years and in this time have painted and sign written over 500 boats +.
The damage to the boat in question is purley through cruising.
I have literally hundreds of reccomendations from customers who have had there boat lovingly painted by myself, and through my job paint i paint one boat a month, so they keep on comin! most of the boats we paint are through recomendation and word of mouth.
I believe the person who painted your boat has only painted around, er................... 5 or so boats in there whole career?
Trying to put people down and making them feel bad, which i see you have been trying to do over the whole build of the boat, is somewhat petty and not very nice.
The customers are very happy with there boat!!!
It may have got scratched because they actually use it!!!!!!!!!!!
Regards
Alan