Ally
Yes, I agree there is a risk to the builder which is why I mentioned the possibility of a third party holding account for bespoke orders. The customer would deposit the money with a third party (maybe a regulatory body or similar) which would protect the builder from a disappearing customer. If the builder had fulfilled their side of the contract by building the boat to specification then the builder would get their money.
Most boats are not terribly bespoke though, as most builders seem to build to a set pattern, and so I would have thought there should not be too much problem in modifying the boat for the next customer.
It is a concern I think that boat builders are building boats costing up to £100K, a considerable sum, and yet are still claiming to be a "cottage industry" and unable to bear the loss of even one bad customer.
If I were a boat builder I would be furious at the damage these builders are causing to the whole industry and would be actively suggesting ways to reassure customers that their money is safe. An independent regulatory body would be one way (an effective body not one which is effectively a trade organisation).
I would also not be very happy with suppliers who seem to have no qualms about continuing to supply these people (and they know who they are) with shells, parts etc.
It is interesting to note Dominic's comment that Trading Standards do not seem very keen to deal with this issue and I wonder why that might be?
Ellie