Webasto servicing photos

[chris w]

I have just serviced my Webasto ThermoTop C today and took quite a lot of photos so that I could post them here for the benefit of anyone wanting to have a go at doing their own servicing. It is not difficult providing you have a reasonable "engineering" brain and are happy to dissemble and reassemble stuff and have an inate ability to remember which screw went where!

 

It took me about an hour and a half from tools out to tools back (that included stopping to take photos). This is the thrid time I have done it so I am pretty familiar with it now. If you allow yourself a good couple of hours so that you don't have to rush then you should have no problem. Don't start work on it if it is still hot - allow the circulation water to cool down first.

 

Usual disclaimer: what I am about to describe worked for me..... if it doesn't work for you...........tough. I have no idea if my method of servicing the unit is Webasto's way. Only attempt having a go if you feel confident and capable. (Ebay have all the spare parts if you break something!).

 

1. The first photo shows my Webasto as it looked before I started and afterwards (!). The meter thing to the left is an hour meter that I fixed up a few months ago and which senses when the Webasto's water pump is running. I have clocked up 321 hours of Webasto running, since 16th October last, but I am not a liveaboard. That works out at about 80 hours a month which is mainly weekends so typically 5 hours in the morning and 5 hours in the evening on Saturdays and Sundays. I usually service it every 500 hours.

 

 

Note the air intake pipe at the top (the whitish pipe). That simply pulls off the air intake spigot. The lower whitish pipe is the exhaust pipe which needs a small socket to release the jubilee clip and a bit of tugging. The two black pipes are the water in and out of the unit, the one nearest you in the photo is the outlet pipe. Coming in from the left and ending under the outlet water pipe in the photo, is the fuel inlet pipe. This has a small jubilee clip on it which should be undone and the pipe eased off its spigot and gently eased upwards so that no fuel runs out. The pipe is very flexible but don't put any drastic kinks in it. Just ease it out of the way; it won't leak fuel providing you have it pointing upwards.

 

The next photo is the exhaust pipe's being removed

 

 

There are a couple of plugs on the top of the unit which unclip by depressing a plastic catch and the plug pulled upwards. There is a black cover which needs to be removed too, whose catch is immediately to the left of these plugs. You may not be able to remove it until the unit is off the backwall, because there is a catch on the backside too. No matter. Under the cover are three further mini plugs - they simply pull out. Although, the plugs only fit in their own respective sockets, it's probably a good idea to make a sketch of which plug goes where. The two visible plugs connect the unit to the outside world (power, fuel pump and timer). The plugs under the cover connect the integral parts of the unit (water pump, air pump and glowplug)

 

 

2. The next photo shows the unit from the left hand side and allows you to see the water pump, which is the small black cylindrical jobby to which the black rubber water inlet hose attaches. We shall be removing the water pump imminently.

 

 

3. Next photo is the removal of the outlet water pipe. You do NOT need to drain the whole heating system. We will only drain out what was in the header tank and the in and out pipes. It was about 2.5 litres in my case so have a container large enough to catch the water but small enough to fit in the confined space to enable you to catch the water. I used an old 3 litre ice cream container.

 

 

You WILL spill some, but no matter. The system can be topped up later with water because the water/antifreeze mix is only 80% water:20% antifreeze so the loss of a bit of the mixture is not significant. Undo the jubilee clip, ease the rubber pipe off its spigot and get ready to catch the water - it runs out fast and it's a big bore pipe! Allow the pipe to bend down to drain as much as possible and then, either clamp the pipe with a G-cramp or tie the pipe upwards out of the way to avoid its dribbling anymore water. Repeat for the inlet pipe.

 

 

4. The next photos show the fuel pipe tucked upwards out of the way and the bowl of mixture to give you an idea of the amount. You can remove the water pipes before the fuel pipe if you so desire.

 

 

 

5. Having drained the water from the unit, remove it from the backwall. It is usually held by 4 screws into an 'X' shaped carrier. You do not need to remove the carrier itself from the back of the Webasto unit. As you remove it from the wall, tip it up into your collecting bowl to drain out any remaining water still inside the unit. If you didn't remove the black cover previously, you can now do so and also ease out the three plugs underneath it.

 

The next photo shows the complete unit on the bench, ready for dissembly. NOTE THAT ALL SCREWS ON THIS UNIT ARE OF THE TORX (star) VARIETY AND YOU WILL NEED A SET OF THESE TO DO THE JOB (actually only 2 sizes are used). All the ones on the unit are the same size with the water pump dissembly screws being slightly smaller.

 

The screw being undone in the photo is the one wich releases the water pump, which you should now do. The screw holds an aluminium clip around the water pump. The other end of the clip is just that.... it clips under a small bar behind the water pump. It can be a bit fiddly to release the clip but just twiddle it around and it will come out OK. You then just need to release the sprung clip which holds the water pump outlet pipe to the main unit. This needs a mole-grip to compress the clip while you pull the water pump off the pipe. Use a mole-grip, a pair of pliers will keep slipping off because the clip is very strong and will have you swearing.

 

 

Note that there are 4 screws around the face of the unit. One is just below the fuel inlet pipe in the photo, or would be if I had not already removed it! If you look down on the unit as in the photo, you will see the other three.

 

Remove the water pump and gently undo the 4 screws in its base to disassemble it. Mark the case first so that you know the orientation of the base to the pump body on reassembly.The unit is plastic so don't go mad when you reassemble it. Note how much effort is required to release the screws and try to imitate that on reassembly.

 

The next photo shows the water pump with its bottom off. Check the impellor rotates freely; it will feel "notchy" due to the magnets inside but it should be easy to turn and offer no resistance other than the magnetic "notches". Check also that the base of the water pump contains no swarf or detritus etc. If all is well, reassemble the water pump and place it to one side.

 

 

 

 

6. Remove the 4 screws mentioned above in the face of the unit and gently ease the face away from the body of the unit. The fuel pipe passes through a rubber grommet in the face but gently pulling and easing will ensure it slips through the grommet and the face is released as per the next photo.

 

 

The next photo shows a close up of the inside of the unit. You will see 4 more screws which hold the burner unit in place. Remove these and also release, from their clips, the blue and white wires which go to the glow plug. Note the position of the wires so that you know where to put them on reassembly.

 

 

7. Having released the 4 screws and wires above, gently ease out the burner unit. Take a look inside and note the carbon bits. The first is the inside of the burner unit and the second is the main housing itself.

 

 

 

 

 

BEFORE scraping these out you need to very carefully remove the glowplug. Here's a close up of the glowplug (the white thingy) still in the burner unit. Note the orientation of the black dot marking so that you can replace the glowplug correctly later.

 

 

To the right of the glowplug, in the photo, there is a small metal clip. Pull it up and it will come away - it might need a little gentle wiggly persuasion. Then VERY gently start to pull the glowplug out. Use tiny wiggly motions if it is stubborn. Do NOT put any angular force on it or it may snap and it's expensive to replace (£60!!).

 

 

 

 

The next photo shows it removed. Wipe it ever so gently, scratch off any carbon with your nail, and place it to one side (the glowplug, not your nail!)

 

 

 

"Please see the thread "Webasto Servicing Photos Part (II) to read on. The system would not allow me to post any more images in this thread. If a moderator could concatenate the two threads, I should be very grateful"

 

Chris

Edited March 10, 2009 by chris w

[chris w]

I had to split these servicing notes into two parts because the system only allows so many images in each message. If a moderator could concatenate these two threads into one thread, I should be very grateful

 

 

8. Now clean out the main housing. You need to remove the carbon from between all the little ribs. You will find the carbon comes away easily and its like brittle cigarette ash. I use a small screwdriver to get rid of the bulk of the carbon, passing it down every rib. I then use a small wire brush (a spark plug cleaning brush is great) to give it a good brushing followed by the screwdriver again if there are any stubborn bits left. Shake the unit out to get rid of all the, now loose, carbon.

 

It cleans up very well. Compare the finished unit next with the photo above and you will see what I mean. Don't remove the screws that hold the water jacket to the main housing. Webasto warn against doing this and there is no need anyway. I did do it the first time and suffered no ill effects on reassembling it (with gasket goo) afterwards. The orange ring around the main unit orifice is the gasket goo from the last servicing. Yours will not have this but will have a gasket. The gasket MUST be replaced either by purchasing a gasket set from Ebay (~£10-15) or using gasket goo as I have done.

 

 

9. Now clean out the burner unit by gently easing out the lumps of carbon. Note that there is a gauze at the bottom of the inside of the burner unit, which apparently aids the burning of the diesel. It is fragile and should not be damaged. The carbon sticks to it and it will get a bit damaged. My gauze has been damaged a lot after 3 services but the unit works perfectly still so no need to panic if you do injure it slightly in some way. The next photo shows how much carbon I got out of my burner unit. You will get a lot more out of the main housing.

 

 

You will never get it as clean as the main housing, because its difficult to get inside it owing to restricted access. Shake it out well afterwards to ensure all the loose stuff is out. Check on the outside of the unit that the 4 small holes around the circumference of the base are all clear.

 

10. Once you are satisfied that everything is as carbon-free as is practicable, insert a new gasket on to the main unit or a bead of gasket goo. This is what I use..........

 

 

This is high temperature gasket goo and will easily withstand the temperatures involved in the Webasto's operation. Make sure it says "Copper" on the tube, as per the photo. When I re-service the unit, I leave the old goo in place as it compresses right down and helps the new seal, providing it is sound.

 

BEFORE replacing the burner unit in the main housing, replace the glowplug gently into the burner unit and replace the glowplug's retaining clip too.

 

Replace the 4 burner unit screws and feed the glowplug's wires into their retaing clips.

 

11. Now check the inside of the face you removed earlier. This where the combustion air gets sucked in to. Note the thin rubber gasket. Assuming it is not broken, you can re-use it.

 

 

12. This part also contains the air (combustion) fan. You can remove the black cover at the top by gently releasing the clips with a screwdriver. The photo shows the cover just starting to lift.

 

 

Under the cover is the air fan itself. Ensure it revolves very freely when spun by hand and then replace the cover. Here's a photo of the air fan.

 

 

13. Now reassemble everything in reverse order to disassembly. The water pump's outlet pipe needs to be reinserted into the main housing pipe and the "mole grip" clip reinstated. Don't forget the water pump's retaining clip and ensure the water pump itself is the right way round. Push the water pump's wires back into the correct socket on top of the unit and ensure the wires are placed neatly into their guide.

 

14. Screw the whole Webasto unit back to the bulkhead wall and push the water pipes back over their respective spigots. Tighten the inlet pipe jubilee clip but not the outlet pipe jubilee clip yet. Reattach the plastic top cover. Reattach the last two plugs with their wires on top again. Reattach the fuel pipe and tighten its jubilee clip too. Reattach the exhaust pipe and tighten its clip.

 

15. Refill the header tank with the saved mixture and top up any small difference with fresh water.

 

 

As an aside, note that my header tank has 2 water pipes flowing in and out rather than just being tee'd in, as is usual with heating systems. This is the recommended method advocated by Webasto and is apparently much better at removing all air from the system. Instead of being tee'd off the return pipe, the return pipe is cut and the header tank inserted in-line, as per the photo, so all the water flows through the tank releasing air on the way if any is present.

 

16. Now..... on the main unit, ease the outlet water pipe back till it is only just on its spigot. Switch on the Webasto (or have someone switch it on) and ease the outlet water pipe half off its spigot at the same time. After about a second, a big whoosh of water will come out of the Webasto as the Webasto fills with water. Push the outlet pipe back on and tighten its jubilee clip. This ensures there is no air inside the Webasto unit. This last process takes a second or so... once you see a flow, push the pipe back on quickly or you will be soaked. Top up the header tank again if necessary.

 

17. Allow the Webasto to heat up. Here comes the SCARY bit. The Webasto will inevitably have some of the water/antifreeze mixture splashed on it and especially and definitely so will the exhaust pipe fibre heat cladding. As the exhaust and the Webasto heat up, you will get copious (huge) amounts of white smoke for about 30-40 minutes. Don't panic.... it's normal and its simply the spilt mixture, mainly on the exhaust cladding, evaporating away. It will eventually subside and cease but it takes a good half an hour or so. It's actually a good sign that the Webasto is indeed heating up. This photo does not show enough smoke!!

 

 

Check the header tank level after about half an hour too. It should have risen slightly as the water expands. If it has dropped a bit, top it up slightly.... it never has with me.

 

I hope this is useful but if anything is unclear, you know what to do.......

 

Chris

Edited March 10, 2009 by chris w

[NBMike]

A very good service guide. Its better than many gas boiler guides I've seen! Makes me feel like going out and buying a Webasto now that I can service one. Well done Chris

[Canalwatcher]

Excellent guide that gives me the confidence to tackle this. Is 500 hrs a recommended interval? Ours has been in use for 2 years now but not as heavily used in the main although there has been some heavy use over 5 continuous days (switched off at bedtime). So far no problems so if "if not broke don't fix" ?

 

Mick

[tosher]

Thanks Chris -- a man of your word. Excellent guide, like others I will tackle my first service with confidence. After 2 years light use it's never been touched and never missed a beat but who knows what I might find insde? Quite looking forward to doing the job now. Cheers again Chris. --- tosher

[chris w]

I left my new Webasto a year before taking a look inside (that's a long time for my curious mind!). I reckon it could have gone another year as it was fairly lightly coked. This is its second winter and it has been used far more this year, almost every weekend so it has coked up sooner.

 

Also, at each service, you will never remove every last bit of coke in the burner unit so there is a cumulative effect. The main unit is easy to decoke as its so accessible, but the burner unit has a fairly narrow orifice in which to play around in. Actually, complete new burner units are pretty inexpensive on Ebay (around £40) so maybe every couple of years I might swap it out if necessary.

 

Chris

[steelaway]

Hi Chris

 

As you say its not rocket science.

My sons burner was so clogged with carbon after 2 years, I was amazed it worked at all.

Your advice to clean it every year is well justified.

This one cannot have been exchanging much heat to the water jacket, due to the insulation propertys of the carbon filling the slots.

 

Alex

[Nickhlx]

Thanks for the servicing report - duly printed off and filed for when needed..

 

Could someone elaborate or explain how / whether this model is suitable for keeping a boat warm (e.g. overnight say on "tickover") when its is cold enough outside to warrant keeping it on " continuously" - it seems at odds with the comment I seem to have got fixed in my mind that the boiler "must be switched off and rested every two hours"... which for a heater just doesn't seem right (to me) ? I assume people don't sleep in 2 hr bursts....

 

Thanks,

 

Nick

[chris w]

The 2hr thing you heard is nonsense Nick. You can run them for hours and hours at a time. The one proviso is that you must let it cool right down once every 24 hours so that on restart it burns very hot at full power to help burn off any carbon. This is a Webasto recommendation.

 

I run mine typically in 5 hour bursts each morning and evening but have, on occasion, run it for most of the day and evening continuously with no problems.

 

Chris

Edited March 11, 2009 by chris w

[oggie]

Hi Chris,

 

great service guide, will take the uncertainty of DIY servicing away.

 

Wonder if you can help with this. My boat has this central heating system and I was told when I took delivery of it that if I was to close the supply and return valves to the radiators it would heat the domestic water instead. I did try once and left it running for about an hour and to be honest I couldn't feel any difference to the water temperature. Did I do something wrong or does it take so long to heat the tank that 1 hour was not enough.

 

Also is there a water temperature control on this unit or is it factory set?

 

Bob

[steelaway]

Hi Chris,

 

great service guide, will take the uncertainty of DIY servicing away.

 

Wonder if you can help with this. My boat has this central heating system and I was told when I took delivery of it that if I was to close the supply and return valves to the radiators it would heat the domestic water instead. I did try once and left it running for about an hour and to be honest I couldn't feel any difference to the water temperature. Did I do something wrong or does it take so long to heat the tank that 1 hour was not enough.

 

Also is there a water temperature control on this unit or is it factory set?

 

Bob

 

 

Hi Chris

 

Is there any way of testing a glowpin?

I thought there should be a continuity reading but I have two and neither will give a reading

(It may be my meter!)

 

Alex

[chris w]

The glow plug should have a resistance (at room temperature) of between 324 to 360 MILLIohms (ie: 0.324 to 0.360 ohms). Ergo, you should see an effective dead short on your meter.

 

Chris

[Bro]

A very good service guide. Its better than many gas boiler guides I've seen! Makes me feel like going out and buying a Webasto now that I can service one. Well done Chris

 

 

Seconded. Many, many thanks Chris. I've printed off your guide and am sure it will be invaluable when I service my unit.

 

Incidentally, I installed a small fuel tank for 'White' diesel to run my Webasto rather than rely on 'Red'. Any comments on it not cokeing-up(?) quite so quickly as it might on 'Red'? Is 500 hrs still the recommendation?

[Misanthrope]

Hi Chris,

 

Just a quick note to thank you for this photo guide. It was a tremendous help to me. It showed me how simple this was to do. I now have a working central heating system and lots of hot water!

 

Great job and very much appreciated!

 

Jeff Z

Misnomer

[Peter & Maureen H]

Hi Chris, My 11 month old webasto is reluctant to start and shuts itself down after an hour or so - I assume this means it needs a decoke? We live on board and run the heater quite a bit, estimate 600+hrs. Also I am thinking of running my vintage kelvin on rape oil. As the webasto is fed from the same tank it would get the same stuff. Do you know if this would be ok? The exhaust would smell more appetising at least! Great photo guide by the way , Ta very much !!

Edited December 6, 2010 by Peter & Maureen H

[steelaway]

Hi Chris, My 11 month old webasto is reluctant to start and shuts itself down after an hour or so - I assume this means it needs a decoke? We live on board and run the heater quite a bit, estimate 600+hrs. Also I am thinking of running my vintage kelvin on rape oil. As the webasto is fed from the same tank it would get the same stuff. Do you know if this would be ok? The exhaust would smell more appetising at least! Great photo guide by the way , Ta very much !!

 

 

Hi

 

ChrisH has not been posting on here for a couple of years but his Webasto instructions was first class.

You do need to de-coke the unit every year, idealy in summer when its not needed.

Be very careful taking out the glow plug, it can be very tight and is easily broken.

Webasto don't even seem to like red diesel very much (they only recomend white diesel) and the chances of running it on any thing else would be risky.

 

Alex

[Robyn]

I know ChrisH has not posted on here for a while, but just wanted to say what absolutely brilliant detailed instructions these are.

 

Our Webasto kept cutting out and was an absolute bugger to start, didn't know we need to decoke it, then we came across these instructions and we have just completed the service, after getting loads of muck out, and am pleased to say it now works brilliantly, thanks to ChrisH.

 

Cheers Will

[Chloe]

Hi Chris

 

Thanx for taking the trouble to explain the procedure on servicing a Webasto Heater.

 

I've has my unit from new - some 8 years now and this is the first time it has refused to work in a cold spell just when you need it most. Your instructions were invaluable and gave me the confidence to attack the job. Having just reassembled it all, it fired up first time!

 

Cheers!

Edited January 7, 2012 by Chloe

[boydy]

CHRIS HI

I AM NEW TO THIS, I HAVE A 5KW WEBASTO WATER HEATER ON MY BOAT AND FROM NEW I HAVE ONLY BEEN ABLE TO HAVE IT RUNNING FOR 1 HOUR AT A TIME AND THEN IT SWITCHES OFF . CAN YOU HELP. WITH THANKS MICHAEL

[Flyboy]

This is normal when the system gets up to full temperature. It should re start when the temperature drops in the system, maybe up to 5 to 10 mins. The water pump should keep running during this phase of operation.

Edited November 10, 2012 by Flyboy

[Arphamoe]

I have been looking in vain for a guide on how to sort out the programming on my Webasto. All the links I have found here and on the company website dont appear to have them. Is there anyone out there who can point me in the right direction, please? It works pretty well when I set it going but I fear my 'fiddling' with the controls may have set the timer function to 'stupid'!!

I just want to understand the process and what I should expect from it in performance terms.

[Kendal]

I have been looking in vain for a guide on how to sort out the programming on my Webasto. All the links I have found here and on the company website dont appear to have them. Is there anyone out there who can point me in the right direction, please? It works pretty well when I set it going but I fear my 'fiddling' with the controls may have set the timer function to 'stupid'!!

I just want to understand the process and what I should expect from it in performance terms.

I know it's almost 2 years so you will no doubt have obtained the necessary info, but just in case others have the same problem.

 

It depends which timer you have. If it's the simple digital timer then download the first document here: http://dealers.webasto.com/Sections/Public/Documents.aspx?SectionId=6&CategoryId=9&ProductTypeId=17&ProductId=292&ShowResult=true Ignore the remote control instructions, the programming details are on the last page.

Alternatively the Comfort Digital Timer instructions are contained in here: http://www.techwebasto.com/redirect/heater_main/907512.pdf